HEALTHCARE CLINIC

Increasing New Patient Appointments for a Local Clinic

The Challenge

The clinic faced:

  • Strong competition in Google Maps
  • Missed calls and untracked leads
  • Low patient volume from digital channels
    They needed compliant, local patient acquisition without relying on discounts.

Our Strategy

We implemented a patient acquisition framework focused on trust, visibility, and accessibility.

Key initiatives:

  • Google Business Profile optimization
  • Local SEO:
    • Treatment-based pages
    • FAQ schema
  • Google Ads targeting:
    • “Physiotherapist near me”
    • “Emergency dentist Toronto”
  • Call tracking + appointment conversion tracking

Execution Highlights

  • Optimized clinic profile for Maps visibility
  • High-intent search ads with call extensions
  • Mobile-first landing pages
  • Review generation strategy

Projected Results (First 90 Days)

  • 20–35 new patient inquiries/month
  • Increased Google Maps impressions
  • Higher call-to-appointment conversion rate
  • Clear insight into cost per patient acquisition

Key Takeaway

Clinics win locally by combining search visibility, trust signals, and fast response systems.